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Refund Policy

Effective Date: March 31, 2026
Last Updated: March 31, 2026

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902 Youth Inc. (“902 Youth,” “we,” “our,” or “us”) is committed to transparency and fairness in all financial transactions. This Refund Policy outlines the terms under which refunds may be issued for donations, memberships, and program-related payments made through www.902youth.org.

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1. Donations

All donations made to 902 Youth are considered:

  • Voluntary

  • Final

  • Non-refundable

As a nonprofit organization, donations are used to support our mission and programs.

Exceptions

Refunds may be considered only if:

  • A donation was made in error (e.g., duplicate transaction)

  • An incorrect amount was charged due to a technical issue

Requests must be submitted within 7 days of the transaction.

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2. Membership Fees

For any paid memberships:

  • Membership fees are generally non-refundable once access to benefits has been granted

  • If a refund is approved, access to membership features may be revoked

Possible Refund Considerations

Refunds may be reviewed on a case-by-case basis if:

  • There was a billing error

  • Services or features were not delivered as described

  • A cancellation request was made shortly after purchase (within 3 days)

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3. Program Fees (If Applicable)

If 902 Youth offers paid programs, workshops, or events:

  • Refund eligibility may depend on the specific program

  • Any applicable refund terms will be clearly stated at the time of registration

General Guidelines

  • Full refunds may be available for cancellations made in advance of the program start date

  • Partial or no refunds may apply after a program has begun

  • No-shows may not be eligible for refunds

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4. Event Payments

For ticketed or scheduled events:

  • Refunds are typically not issued unless:

    • The event is canceled by 902 Youth

    • There is a verified error in the transaction

In the case of cancellation by 902 Youth, participants may be offered:

  • A full refund

  • Credit toward a future event

  • The option to convert payment into a donation

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5. Processing Refund Requests

To request a refund, please contact:

Email: info@902youth.org

Include:

  • Full name

  • Date of transaction

  • Amount paid

  • Reason for request

We aim to review requests within 5–10 business days.

Approved refunds will be issued to the original payment method whenever possible.

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6. Processing Time

Once approved:

  • Refunds may take 5–10 business days to appear, depending on your bank or payment provider

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7. Changes to This Policy

902 Youth reserves the right to update this Refund Policy at any time. Changes will be reflected by the “Last Updated” date.

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8. Legal Disclaimer

This Refund Policy is provided for general informational purposes and does not constitute legal advice. Refund decisions are made at the discretion of 902 Youth Inc. and may vary based on circumstances.

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